FAQ

What is Kentucky Julep's mission?

At Kentucky Julep, our mission is to provide ethically sourced, handmade women's clothing that not only enhances your style but also reflects our commitment to sustainability. We strive to elevate daily life through ultimate comfort and conscious fashion choices.

How are Kentucky Julep's clothes made?

Our clothes are handmade and block printed on 100% cotton. We prioritize ethical sourcing and craftsmanship, ensuring each piece is a unique blend of artistic expression and comfort.

Are your products sustainable?

Yes, sustainability is at the core of what we do. We prioritize ethically sourced materials and eco-friendly practices to minimize our environmental impact. We believe in fashion that looks good and feels good—inside and out.

How do I care for my Kentucky Julep clothing?

To ensure the longevity of your garments, we recommend following the care instructions on the product label. Typically, our clothes are best cared for by gentle machine washing or hand washing in cold water and air-drying. Warm iron if needed.

What is your return policy?

We want you to be completely satisfied with your purchase. If you're not happy with your order, please refer to our Returns & Exchanges policy for information on how to initiate a return or exchange.

How can I contact customer support?

If you have any questions, concerns, or just want to say hello, we are here to help! Reach out to us through our Contact Us page, and we'll get back to you as soon as possible.

Can I track my order?

Yes, you can track your order. Once your order is shipped, you will receive a confirmation email with a tracking number.

Are there opportunities for collaborations or partnerships?

We're always open to collaborations and partnerships that align with our values. Feel free to reach out through our Contact Us page, and let's explore how we can create something beautiful together.

How can I stay updated on new releases and promotions?

To stay in the loop on our latest releases, promotions, and more, subscribe to our newsletter. You can find the subscription option at the bottom of our website. Follow us on social media for even more updates and behind-the-scenes content.